Privacy Policy
How we handle the personal information you share with us.
Who we are
Full Circle Digital is a trading name used by an independent South African service provider offering website design, Google Business Profile setup for new profiles, and social media content services. References to “we”, “us” and “our” in this policy mean the person operating under the Full Circle Digital trading name.
For privacy enquiries, email info@fullcircledigital.co.za.
Information we collect
When you submit an enquiry, we may collect your name, business name, email address, telephone or WhatsApp number, the service you are interested in, and any details you provide about your project. We also receive information you choose to send us by email or other contact channels.
Basic technical information may be processed by our hosting provider when you visit the website, such as your IP address, browser information and access logs, for website delivery and security.
Why we use your information
We use personal information to respond to enquiries, discuss and quote for projects, provide requested services, communicate with clients, maintain business records, protect the website and meet applicable legal obligations. We do not sell your personal information.
How enquiries are handled
Enquiries submitted through our website may be processed by a third-party form delivery provider before reaching our business email inbox. Our email, website hosting and other technical service providers may process limited information on our behalf. We use these providers to operate the website and handle communications.
We only share information where needed to deliver services, with your permission, or where required by law.
Storage, security and retention
We take reasonable steps to protect personal information against loss, unauthorised access and misuse. No online service can guarantee absolute security.
We keep enquiry and client information only for as long as reasonably needed for its purpose, contractual matters, legitimate business records or legal requirements, after which it is deleted or de-identified where practical.
Your rights under POPIA
Subject to applicable South African law, you may request access to personal information we hold about you, ask us to correct or delete information where appropriate, or object to certain processing. Contact info@fullcircledigital.co.za with your request. We may need to verify your identity before acting.
You may also lodge a complaint with South Africa’s Information Regulator: inforegulator.org.za.
External websites and updates
Our website may link to Google, Facebook, WhatsApp or other external websites. Their own privacy policies apply when you use those services.
If we introduce analytics, advertising trackers or other features that materially change how personal information is processed, we will update this policy and review whether additional notices or consent controls are required.